Thank you for visiting Lanmom Originals! Every item in my shop is made with care and love, of the highest quality materials and with superior craftsmanship. You will never regret owning a Lanmom Originals!
Payment is via Paypal. You do not need a Paypal account to pay!
Standard shipping is US Postal Service First Class Mail with Delivery Confirmation. If you would like a different shipping method, please contact me before purchase and I will make a method and price adjustment for you. Standard rates in the U.S. are:
Jewelry and Bath Bombs Soap
1 item - $2.48 1 item - $3.56
2 items - $3.56 2 items - $5.75
3 items - $4.65 3 to 12 items - $6.80
4 items - $5.75 13 items and up - $7.88
5 to 24 items - $6.80
25 items and up - $7.88
International shipping is US Postal Service First Class International Mail. Please contact me for the rates.
I generally ship within two business days of receiving cleared payment, and usually sooner.
I ship to the address on your PayPal order. Therefore, please make sure your PayPal address is current and correct. I cannot absorb reshipping charges when the address has been provided to me incorrectly. If your purchase is a gift that you want me to send directly to the recipient, simply add the recipient's address to your PayPal inforomation and then select that address as the ship to address. I will gladly include a gift note inside for you when requested.
IMPORTANT INFORMATION REGARDING INTERNATIONAL SHIPMENTS
Please note that all international customers are responsible for any applicable customs fees, taxes, or duties associated with shipping to their respective countries. I will not mark merchandise as as gift, nor will I declare a lower value on customs forms.
Refunds and Exchanges
If for some reason you are not satisfied with your purchase please contact me within 7 days of receipt of your purchase to work out a replacement or refund. Refunds are issued on a case by case basis and may not include shipping. If an item is returned without contacting me first, I will refuse the package - I'm more than happy to work with you, as long as you're willing to work with me! Refunds or replacements are not available for custom orders. Due to it's nature, I cannot refund or exchange soap.
For any problem after seven days, please be sure to contact me, too. I stand behind the quality of my work - if you have problems with an item due to a defect in workmanship, I'll gladly repair or replace it when possible no matter how long it's been!
Custom orders require 50% down unless other arrangements are agreed upon. This amount is non-refundable.
Monitors vary in how they display color. I have represented the color of my pieces as accurately as possible on my monitor but it may look slightly different on yours. If you have any questions regarding color please contact me and I will be happy to give you more information.